FAQ

Weleda is an international manufacturer of natural and organic skincare, body care, and anthroposophic medicines. Founded in 1921, Weleda develops products using plant-based ingredients and holistic principles, with a strong emphasis on quality, safety, and sustainability.

Weleda products are formulated using natural substances derived from plants, minerals, and other natural sources. Manufacturing follows strict quality and pharmaceutical-grade processes, ensuring consistency, efficacy, and safety.

Yes. Most Weleda products carry recognised natural and organic certifications and are free from synthetic fragrances, colours, preservatives, mineral oils, silicones, and microplastics. Many of our products are Biodynamic 

Anthroposophy is a holistic system of thought that considers the human being as an integration of physical, physiological, psychological, and environmental processes. It is applied in healthcare, medicine, agriculture, and education.

nthroposophic principles guide ingredient selection, preparation methods, and formulation. The aim is to support the body’s natural regulatory and self-healing processes rather than suppress symptoms.

Yes. Use of Weleda products does not require any knowledge of anthroposophy. Products are widely used for their effectiveness, tolerability, and natural composition.

Weleda medicines are anthroposophic medicinal products prepared from natural substances, including plants and minerals. They are intended to support physiological balance and overall wellbeing.

Yes. Weleda medicines are manufactured in accordance with pharmaceutical regulations and quality standards applicable in the UK.

In many cases, yes. However, individuals should consult a qualified healthcare professional before using Weleda medicines alongside prescribed treatments, particularly if pregnant, breastfeeding, or managing a medical condition.

Many Weleda products are suitable for sensitive skin, including fragrance-free formulations. Individual tolerance may vary, so patch testing is recommended before first use.

Many products are suitable; however, some essential oils may not be recommended during pregnancy. Always check the individual product information or seek professional advice.

No. Weleda does not conduct animal testing and complies fully with international cruelty-free standards.

Skin Food is an intensive moisturising cream designed for very dry, rough, or stressed skin. It can be used on hands, elbows, feet, and other areas requiring barrier support.

Weleda Arnica preparations are traditionally used to support recovery from minor injuries, bruising, and muscular discomfort. Always follow usage instructions provided with the product.

Weleda offers specific baby and child formulations, such as Calendula products, which are developed for delicate skin. Only age-appropriate products should be used.

Brooled is an authorised Weleda Wellbeing Advisor, providing informed guidance on Weleda products, their traditional uses, and appropriate selection based on individual needs.

No. Brooled provides wellbeing and product guidance only. Medical advice, diagnosis, and treatment should always be obtained from a qualified healthcare professional.

Yes. All products sold via weleda.brooled.co.uk are genuine Weleda products, sourced through approved and authorised channels.

Yes. All products supplied are brand new, sealed, and in original packaging.

Yes. Anthroposophic medicines are sold and shipped within the UK only, in accordance with regulatory and distribution requirements. These products are not available for international shipping.

Yes. We ship worldwide for skincare, body care, and non-medicinal Weleda products.

Here at BROOLED we accept Credit and Debit Card payments, Prepayment by Banktransfer, PayPal, Klarna and Clearpay. You can also use Apple Pay or Google Pay to pay for your purchase. 

We generally ship using Evri, Royal Mail, Parcelforce, Federal Express. We choose the delivery option depending on the size of your order. International orders generally we ship by Parcelforce or FederalExpress, while inside the UK we mostly use Evri and Royal Mail.

You may contact Brooled directly for guidance from an authorised Weleda Wellbeing Advisor.

Yes, we offer a 14 day returns and refund policy on our products. Please contact us using the contact form before you return an item to obtain a RMA number.  Refunds are generally issued 14 days after we have received the return from you.